Legal

Privacy policy

Last updated September 16, 2026

This policy explains how Free Mobility Inc. handles information shared through this website, including donation, contact, application, and newsletter interactions. We aim to collect only what we need for a clear purpose.

Information we collect

We may collect information you choose to provide, such as your name, email address, phone number, location, mobility needs, messages, and donation details. Please do not send medical records or information that is not needed to review your request.

Payments and receipts

Stripe processes card payments securely. Free Mobility does not store full card numbers. Payment, receipt, and transaction information may be retained as needed for accounting, fraud prevention, legal compliance, and donor support.

How we use information

We use information to review applications, coordinate mobility support, process donations, provide receipts, respond to messages, share requested updates, improve programs, and meet legal obligations. We do not sell personal information.

Service providers

Trusted providers may process information on our behalf, such as payment, hosting, email, analytics, or form services. They may only use information as needed to provide their service and according to their own privacy terms.

Retention and choices

We keep information only as long as needed for the purpose collected, operational records, or legal requirements. You may contact us to ask about your information, request correction, or unsubscribe from voluntary communications.

Security and limitations

We use reasonable safeguards for information handled through the site, but no internet transmission or storage system can be guaranteed completely secure. Do not send sensitive medical or financial information through ordinary contact forms or email.

Contact

Questions or privacy requests can be sent to hello@freemobility.org.